House rules

Dear guests,

we are happy to welcome you to the ALPsmart apartments. We will do everything we can to make your stay pleasant and will be grateful for a positive review afterwards.

Here is some information:

If you have any questions or need any assistance, please contact us via WhatsApp (Sergey +436805595777 or Irina +436801429999).
Please lock the front door when you are leaving. (The key on the inside of the main door should always remain there, so no one gets locked in.)
The Wi-Fi password is in the cupboard above the stove.
Please leave your shoes in the hallway (outside the apartment).
Bicycles and ski boots are not allowed inside the apartments! If you need a safe place for your bikes please discuss it with us. Skis and Ski boots please leave in ski room.
Smoking is prohibited inside the house, but you are welcome to smoke outside.
Please respect other guests and keep quiet from 22:00 to 08:00.
You will find some Nespresso capsules to get you started. If you need more, you can buy them at Spar or Mpreis — please check that they are suitable for Nespresso. We recommend Starbucks capsules.
If you need more paper towels, toilet paper, soap, dish soap, or anything else for the kitchen, please let us know. We can also change your towels for fresh ones at any time – just let us know.
As there is no washing machine in the apartments, we can offer a washing and drying service for a small fee. Please prepare a bag with your laundry and provide information about the wash program, temperature, and spin speed. This service is possible only 1–2 times per week.
Please recycle your rubbish. It is important to sort plastic (tetrapaks, bottles, bags, etc.), metal, glass, paper, and organic (bio) waste. Everything else goes into the Restmüll bin (first bin next to the entrance). You will find separate bins outside. If you are unsure, feel free to ask us.
There is a Smart TV with Netflix, YouTube, and Eurosport Player. If you need help or if the TV loses internet connection, please let us know and we will assist you.
In the “Sunrise” and “Sunset” apartments on the ground floor, you can adjust the lighting in the living room using the AEG remote control.
Check-in is from 16:00, and check-out is until 10:00.

For Winter

There is a ski room with a boot dryer in the basement – you are welcome to use it. However, the stairway is quite narrow, so it is safer to change your ski boots on the ground floor and then bring them downstairs. Please do not leave ski boots inside the apartments. The boot dryer runs on a timer, mostly at night. If you want to dry your boots during the day, just let us know. (Please do not change the timer settings yourself.)

For Summer

Our house has a built-in cooling function for summer. To keep it cool inside, simply keep the curtains and windows closed during the day and open them in the evening to let fresh air in. Even though it can get very hot in the mountains during the day, you will always find fresh air in the evening, at night, and early in the morning.

Only for Apartment "Sunrise" with 2 bedrooms

Please close the retractable roof on the terrace during strong wind or rain, at night, and when you are away for a longer time.

Here you can find our tips about restaurants, attractions and things to do in valley Oetztal